1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and billing/shipping address
• Payment information (processed securely through our payment processors)
• Account credentials and profile information
• Purchase history and product preferences
• Communication preferences and customer service interactions

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address, browser type, and operating system
• Pages viewed, time spent on pages, and navigation patterns
• Referring website and search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes:

• Order Processing: To process and fulfill your orders, process payments, and send order confirmations
• Customer Service: To respond to your inquiries, provide customer support, and resolve issues
• Marketing Communications: To send promotional emails, newsletters, and special offers (you can opt-out at any time)
• Website Improvement: To analyze website usage, improve our services, and enhance user experience
• Fraud Prevention: To detect and prevent fraudulent transactions and protect against security threats
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
• Business Partners: With your consent, for joint marketing initiatives or special promotions
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of our business

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and login information
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and security

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL encryption for all data transmissions
• Secure payment processing through PCI-compliant providers
• Regular security audits and updates
• Restricted access to personal information on a need-to-know basis
• Employee training on data protection and privacy

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@edgewaterjewelry.com or (786) 756-6618.

7. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: