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Terms & Conditions

Last Updated: January 1, 2025

Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our website or services.

1. Acceptance of Terms

By accessing and using the Edgewater Jewelry Group website (the "Site"), you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. These terms apply to all visitors, users, and others who access or use the Site.

2. Use of Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Use the Site in any way that violates applicable federal, state, or local laws
  • Impersonate or attempt to impersonate Edgewater Jewelry, our employees, or other users
  • Engage in any conduct that restricts or inhibits anyone's use of the Site
  • Use any robot, spider, or automated device to access the Site
  • Introduce viruses, trojan horses, or other harmful material
  • Attempt to gain unauthorized access to any portion of the Site

Account Registration

To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account.

3. Product Information and Pricing

We strive to provide accurate product descriptions and pricing information. However:

  • Product images are for illustration purposes and may differ slightly from actual products
  • We reserve the right to correct pricing errors on our website or in orders
  • All prices are in U.S. dollars unless otherwise stated
  • Prices are subject to change without notice
  • We reserve the right to limit quantities purchased per person or per order

4. Orders and Payment

Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity. If we cancel an order after payment has been processed, we will issue a full refund.

Payment Terms

Payment must be received before we process your order. We accept:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal, Apple Pay, and Google Pay
  • Bank transfers for wholesale orders

By providing payment information, you represent that you are authorized to use the designated payment method and authorize us to charge the total amount including applicable taxes and shipping fees.

5. Shipping and Delivery

Shipping times and costs vary based on:

  • Destination address and shipping method selected
  • Product availability and processing time
  • Carrier delays beyond our control

We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our reasonable control. Title and risk of loss pass to you upon delivery to the carrier.

6. Returns and Refunds

Return Policy

We accept returns within 30 days of delivery under the following conditions:

  • Items must be unworn, undamaged, and in original packaging
  • All tags and certificates must be attached
  • Custom or personalized items cannot be returned
  • Return shipping costs are the customer's responsibility unless the item is defective

Refund Process

Refunds are processed within 5-7 business days after we receive and inspect the returned item. Refunds are issued to the original payment method. Shipping charges are non-refundable unless the return is due to our error.

7. Product Warranties

All jewelry comes with a 1-year warranty against manufacturing defects, which covers:

  • Loose or missing stones due to manufacturing defects
  • Broken clasps or structural defects
  • Defects in materials or workmanship

The warranty does not cover normal wear and tear, scratches, discoloration, or damage from misuse, accidents, or improper care.

8. Intellectual Property Rights

All content on this Site, including text, graphics, logos, images, photographs, and software, is the property of Edgewater Jewelry Group or its content suppliers and is protected by U.S. and international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Edgewater Jewelry Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of the Site or products purchased. Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Edgewater Jewelry Group, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your violation of these Terms or your use of the Site.

11. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Arbitration

Any dispute arising from these Terms or your use of the Site shall be resolved through binding arbitration in Miami, Florida, in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in a class action lawsuit.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Edgewater Jewelry Group regarding the use of the Site and supersede all prior agreements and understandings.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Edgewater Jewelry Group

Email: info@edgewaterjewelry.com

Phone: (786) 756-6618

Address: Miami, Florida

WhatsApp: +1 (786) 756-6618

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.